Socially Active Media

Updated October 01, 2025

Socially Active Media respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website https://sociallyactivemedia.com/ (our “Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Site.
• In email, text, and other electronic messages between you and the Site or Socially Active Media staff.
• Through the services we provide, including our maintenance and consulting work.

1. Information We Collect and How We Collect It

We collect several types of information from and about users of our Site and Services, including information that may personally identify you (“Personal Data”).

A. Information You Provide to Us

This is information you actively and knowingly provide when you use our services, fill out forms, or communicate with us:

• Contact Information: Name, email address, mailing address, and user-provided phone number when you register for an account, fill out a contact form, or subscribe to marketing communications.
• Account Credentials: Unique identifiers (such as a password) collected to verify your identity and manage your service account.
• Financial Information: Billing address and payment information, which may include partial credit card details, used solely to process transactions for products or services. We do not store full credit card numbers; this information is passed directly to our PCI-compliant third-party processor (e.g., Stripe).
• Service Data: Information provided to us for the purpose of fulfilling a contract, such as credentials (CMS, hosting, domain access) required to perform maintenance, support, or development work.

B. Information We Collect Automatically

As you navigate through and interact with our Site, we use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This includes:

• Usage Details: Information about your visits to our Site, including traffic data, location data, logs, and other communication data.
• IP Address and Device Data: Your Internet Protocol (IP) address, operating system, browser type, device type, and referral source. We use this data for security, site optimization, and to gather broad demographic information.
• Cookies and Tracking: Information collected through cookies and other tracking technologies placed on your computer’s hard drive.

2. Cookies and Tracking Technologies

Cookies are small files placed on your device. We use cookies to:

• Track User Trends and Patterns: Identify your session, shopping cart contents, and track your clicks to analyze user behavior.
• Deliver Tailored Content: Provide services and content specific to your interests and preferences.
• Google Analytics: Our Site uses Google Analytics, a web analysis service provided by Google, Inc. Google Analytics uses cookies to analyze how users use the Site. The information generated by the cookie (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the Site, compile reports on website activity, and provide other internet-related services. Google may transfer this information to third parties where required by law. By using this Site, you consent to the processing of data about you by Google as described above. You may prevent your data from being used by Google Analytics by clicking here.

You can refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that this may prevent you from using the full functionality of the Site.

3. How We Use Your Information (Legal Basis)

We use the information we collect for the following purposes, based on the corresponding legal grounds:

Purpose of Use	Legal Basis for Processing
Service Delivery: To provide our core services, process your orders, and manage your account (maintenance, support, development).	Contractual Necessity
Communication: To send you information about our company, respond to your inquiries, and contact you when necessary regarding your service.	Contractual Necessity / Legitimate Interest
Marketing: To send you information about new products, services, or promotions.	Consent (where required) or Legitimate Interest (for existing customers)
Security & Auditing: To verify your identity, prevent fraud, enhance security, and enforce our contracts.	Legitimate Interest / Legal Obligation
Improvement: To improve the visitor’s experience, analyze user data to tailor content, and develop new features for the Site and Services.	Legitimate Interest

4. How We Share Your Information

We do not sell, rent, or loan any customer-level identifiable Personal Data to any third party. We may disclose your information:

• Third-Party Processors: To trusted service providers who perform functions on our behalf, such as credit card processing (Stripe), email delivery, and hosting. These parties are contractually bound to keep Personal Data confidential and use it only for the purposes for which we disclose it to them.
• Business Transfers: To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Socially Active Media’s assets.
• Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request, or if we believe disclosure is necessary to enforce our contracts or protect the rights, property, or safety of Socially Active Media, our customers, or others.
• Aggregate Data: We may share non-personal aggregate or summary information (like website traffic statistics) regarding our customers with partners or other third parties.

5. Data Security and Retention

Security: We have implemented industry-standard technical and organizational measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. While we do our best to protect your Personal Data, we cannot guarantee the absolute security of your Personal Data transmitted to our Site. Any transmission of Personal Data is at your own risk.

Retention: We retain Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for legal, accounting, or reporting requirements).

6. Your Data Rights and Choice/Opt-out

You have the following rights regarding the Personal Data we hold about you. To exercise any of these rights, please contact us via the email address listed in Section 7.

• Right to Access: You can request confirmation of whether we process your Personal Data and ask for a copy of the data we hold about you.
• Right to Correction/Update: You can request that we correct or update any incomplete or inaccurate Personal Data we hold.
• Right to Opt-out (Marketing): You may opt-out of receiving future marketing correspondence from us. This does not opt you out of essential, non-marketing communications regarding your account or services.
• Right to Erasure (Right to be Forgotten): You can request that we delete your Personal Data, subject to certain legal obligations we may have to retain the data (e.g., transaction records).
• Right to Restrict Processing: You may request that we limit the ways we use your Personal Data.
• Right to Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format.

7. Contacting the Website Administrator and Privacy Concerns

If you have any questions about this Privacy Statement, the practices of this Site, or wish to exercise your data rights, you can contact us:

Email: info@sociallyactivemedia.com or Email: support@sociallyactivemedia.com

8. Children’s Privacy and Acceptance

This website is intended for use only by individuals who are 18 years of age or older. If you are not at least 18 years of age, do not submit any information to this Site. We do not knowingly collect Personal Data from children under 18.

Use of this Site will constitute your acceptance of this Privacy Policy.